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Shipping Conditions

We can ship to virtually any address in North or South Island New Zealand from our warehouse in Christchurch, South Island

As much as possible and practicable our prices usually include "free shipping". This avoids any surprises at checkout and makes the entire process simpler and much more clear and up-front for our valued customers

You will be supplied a tracking number as soon as your order is processed, packaged, and made ready for the courier to collect. Please use that number, in the first instance. If you have not seen that tracking information, and if you have not given us a fake email, then check your email junk folder

We do not have a drone that picks up courier packages from our door 24/7 and carries the package to your front door within minutes or hours. We use couriers. Couriers pick up packages in daytime business hours only, and like you or I, they do need sleep

A surcharge may be applied at checkout to shipments to Rural "R.D." addresses, unless the listing specifically states otherwise. Please be sure to provide your correct postal code number, as we will check to be sure that you are not attempting to escape the R.D. delivery surcharge that is applied by all courier companies. When an R.D. charge applies it will show on your final invoice as "$5.00 Handling"

You can check if your address is regarded as Rural or RD by using the following link or by commencing the store checkout process:

https://www.nzpost.co.nz/tools/address-postcode-finder/

When free shipping is offered on smaller items weighing less than 3kg your purchases will usually be shipped with standard Tracked Courierpost (formerly NZ-Post). If you have an urgent need then please ask BEFORE buying and we may be able to adjust the price to allow for an upgrade to a slightly faster targeted overnight service. Once you have made the purchase it will no longer be possible for us to upgrade in this manner

Delivery time for purchases shipped by Courierpost will be anything from 1 to 4 working days, but the impact on courier services of various natural disasters can be unpredictable. Refer to the Courierpost website to check for details of any extra delays in different parts of the country from time-to-time:

https://www.nzpost.co.nz

Shipping to other countries

As a general rule this store is for New Zealand buyers only, and WE DO NOT SHIP INTERNATIONALLY ... for some items that are both small AND high-value we might make an exception to this rule. Please enquire and if at all possible we will try to help, but only if you understand that "small" means something you hold in one hand, and that "high-value" means significantly more than the cost of a family Big Mac meal, and has at least 3 digits before the decimal point

Pickup or Collection

We do not allow pickups or collection and our site is not open to the public. This is an internet store and just like Amazon or Ebay, and particularly in a post-COVID world, collecting goods is a thing of the past. Almost all prices quoted on the store include free shipping in NZ

Drop-Shipping and Product Availability

We are NOT DROP-SHIPPERS. If we are offering a product for sale then it is already on the shelf or in our yard, right here in Christchurch NZ, and ready for prompt despatch

Heavy and Over-sized items

If free shipping is not offered on any particular item and if it is not possible to pay/checkout immediately on the store then you will need to contact us please for a customised shipping cost estimate. This will generally be the case for engines and transmissions etc, although for many smaller fwd transmissions the shipping cost is still included in the store price

NZ-wide Delivery

We do our best to despatch same day for items weighing less than 2kg and ordered by midday*

Secure online payments powered by Stripe

Buy using your credit or debit card*

Shop With Confidence

If it hasn't been checked and tested, then we don't offer any part for sale*

Chat support available midday to 10pm 7 days a week

A real human will try to respond to you asap*

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