PLEASE READ OUR STORE POLICIES BELOW - IF ANYTHING IS STILL NOT CLEAR THEN WE WILL ANSWER QUESTIONS BY EMAIL OR LIVE CHAT AS PROMPTLY AS POSSIBLE. THANK YOU FOR VISITING OUR STORE

Returns Policy

Please take utmost care to be sure that the part you are buying is correct for your vehicle. We would rather help by answering your questions than have you buy a part that does not fit correctly

There are no refunds or returns for parts ordered incorrectly, or in the case of "buyer's remorse". All used parts are security marked prior to despatch and photo records are also retained

If despite our very best efforts you believe that a part we have sold you is defective or does not match description then please do not hesitate to get in touch by email or in Live Chat and we will set things right

Shipping

We can ship to virtually any address in New Zealand

As much as possible and practicable our prices usually include "free shipping". This avoids any surprises at checkout and makes the entire process simpler and much more clear for our valued customers

A surcharge may be applied at checkout to shipments to Rural "R.D." addresses, unless the listing specifically states otherwise. Please be sure to provide your correct postal code number, as we will check to be sure that you are not attempting to escape the R.D. delivery surcharge that is applied by NZ-Post. When an R.D. charge applies it will show in the checkout window as "Handling"

As a general rule this store is for New Zealand buyers only, and WE DO NOT SHIP INTERNATIONALLY ... for some small high-value items we might make an exception to this rule. Please enquire and if at all possible we will try to help